Shipping

Shipping Locations

U.S. Mainland Orders

All orders shipping to a mainland U.S. address will be shipped via Federal Express. You may select Home/Ground Shipping, which is free; 2-Day Shipping for $30.00; or, Overnight Shipping for $40.00.

Alaska/Hawaii/International Orders

If you would like to place an order but live somewhere other than the mainland of the United States, please contact customer service via email at customerservice@sbxhd.com or via phone at 1-877-779-1406 and we’ll advise whether we can ship to your location and, if so, the additional shipping costs.

Shipping Your Order

We do our best to ship orders within two (2) business days of an order being processed. Your order is insured against theft and accidental damage during delivery. Once your purchases have been delivered to the specified address, they are no longer covered by insurance. If you are unavailable when your package arrives, our courier will make two more attempts to deliver your purchase.

Tracking Your Order

Once your order has shipped, you will receive an email containing your order details and tracking number, which you can use to track your order online.

Your tracking number will not activate to show movement until the parcel is scanned in at a FedEx sorting facility, generally 24 hours or so after you receive your shipping notification.

Cancellation Policy

No cancellations or changes can be offered for in-stock items once an order has been placed.